Oversee the Art Gallery while open. Required to be knowledgeable of each show that is on display. Serve as a host during art receptions and other events that may take place in the Gallery. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
Provide audiovisual and technical support for customers, campus programs and events within the Popp Martin Student Union, Cone University Center, and across campus. Technicians set up, operate, maintain, and repair audio, visual and technical equipment used to enhance the customer's experience with programs and events. This equipment includes but is not limited to: microphones, mixers, speakers, projectors, screens, lighting, televisions, amplifiers, conference phones and more. Technicians are also responsible for monitoring sound levels and enforcing amplified sound policies within the building. Technicians may conduct basic routine maintenance on all equipment and assist with inventory management of building-wide A/V equipment. Technicians must be able to stand for long periods of time and be able to transport heavy equipment. Technicians must also have a basic understanding of audiovisual, technical, multimedia, and computer systems. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
Address and solve customer needs and requests as they arise. Oversee building with rounds and locking/unlocking of doors. This may require early arrival and late departure from scheduled shifts. Regularly inspect outside and inside the building premises. Inspect and maintain meeting rooms (prior to and at conclusion of all events). Assists Operation Assistant Team with setups. Responsible for objective daily report of happenings. Responsible for distributing and maintaining signage. Assists at Information Center, Theater, and other areas when needed. Maintain consistency in policies and procedures. Oversee events and ensure compliance with the Popp Martin Student Union, Cone University Center, and University regulations. Must attend biweekly meetings with the team. The Lead Building Manager assists professional staff with scheduling and staff relations. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
Information Center Specialists are responsible for disseminating Student Union, Cone Center, and University information. They serve as a first contact with guests in a fast-paced environment. The information center is responsible for maintaining table check outs, Student Union pool table equipment inventory, and daily interaction tabulations through a database program. Information Center Specialists are responsible for gathering and maintaining information of university and community events and resources. They are required to contact Building Managers and other building staff by radio as required. Student employees in this role will answer phones, assist walk up guests with questions, and troubleshoot guest concerns. Customer service skills are a must. This position can be scheduled in both the Popp Martin Student Union and Cone University Center. If applying you will be working in both buildings. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
Loading dock attendants are responsible for distributing daily deliveries, maintaining delivery databases and logbooks. They are responsible for the daily upkeep of the Popp Martin Student Union loading dock, at times they assist with the loading and unloading of trucks and manage all traffic inbound and outbound of the dock area. Assistants also help with the preparation of packages for shipment, return or delivery for offices throughout the building. Some heavy lifting may be required at times for this position. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
This is not an IT position.
The NinerTech Computer Store provides computer sales and service to students, faculty, and staff members at UNC Charlotte. We are conveniently located in the Student Union. We are owned and operated by UNC Charlotte.
Our Sales Associates should engage in providing a complete solution for the technology we sell. The Sales Associate will work with other students for opening and closing duties, and point of sale transactions (cash, and credit card processing). Keeping the store stocked, cleaned, and straightened will be a daily task. You must answer and respond to phone calls, emails, and voicemails and deliver courteous customer service. Conducting product demo's, attending workshops and resource SOAR Fairs will also be required. Previous retail experience is preferred.We are looking for highly motivated and driven sales associates with great people skills. Students in any major can apply!
You will coordinate with a Lead Sales Specialist who is your "subject matter expert" on all things NinerTech. You will report to our Store Manager. Teamwork and communication are essential in this position. You will be expected to stay up to date with current trends in technology, and monthly Apple Training will be provided by us.
We have an Apple and Dell certified technician in house for repair service. As a Sales Associate, you will be required to coordinate with our technician to communicate computer repairs to customers. You will also be required to conduct light computer troubleshooting for customers.
The NinerTech Computer Store operates Monday-Friday with occasional weekend events. We will happily work around your class schedule. Summer/Spring/Fall Break Availability is required.
This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
Responsible for providing direct customer assistance and event support within the Popp Martin Student Union. This support includes but is not limited to: room set ups according to space assignment instructions, audiovisual connection setup in meeting rooms, various cleaning tasks within event spaces using environmentally safe cleaning chemicals, operating cleaning equipment such as vacuums, wiping, mopping, squeegeeing, emptying trash and assisting with minor room maintenance tasks as needed, meeting and greeting customers and guests and offering friendly and knowledgeable customer service, acting as a liaison between customers, reservations, and building services to ensure event success, resolving all customer concerns in a timely manner, ensuring all guests are comfortable and safe, and monitoring events to ensure they are conducted within the parameters of University and Student Union policies and guidelines. Employees must be able to stand for long periods of time. Some heavy lifting is required. Attention to details and good customer service skills is essential. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
The University Conference, Reservations and Event Services office is responsible for scheduling and/or coordinating usage of spaces on campus. Located in the Student Union, the office assists student groups and departments with space reservations for on-campus events. The staff works with clients to determine all needs and then arranges and coordinates the necessary services required (i.e., personnel, audio visual, parking, etc.). This position will assist with processing requests, entering data into University scheduling software, providing customer support, interfacing with operations staff, and communicating client needs to supporting units. Must have good communication skills, be able to balance multiple tasks, and respond to clients in a professional and clear manner. Light office duties, including filing, may be required. Fast paced, exciting office located in a convenient location on campus. This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
Social media ambassadors of Popp Martin Student Union and Cone University Center take, edit and post photos for our social media pages. Those social media pages consist of Instagram and Facebook. Social media ambassadors will attend events held around campus and take pictures of those events to then be edited and posted on social media. They are also responsible for posting accurate building hours and movie posters/times. Social media ambassadors will work with the Lead and Supervisor of the team for additional tasks. The overall goal of this position is to keep the student body connected with the Student Union and Cone Center and everything they have to offer! This position is responsible for assisting in facility emergency procedures as directed by full-time staff and in adherence with provided emergency protocol training.
At the Popp Martin Student Union and Cone University Center we believe that you will learn valuable skills while working here. Our jobs are more than a paycheck, and we have developed a Student Employee Program focused on providing on-the-job skill development and other learning opportunities through trainings, workshops, retreats, and more.
By actively participating in our Student Employee Program, student employees will have the opportunity to develop in the following areas:
LEARNING OUTCOMES:
- Applied Learning
- Ethical & Moral Reasoning
- Interpersonal Relationships (Teamwork and Collaboration)
- Leadership
- Problem Solving & Critical Thinking
- Professionalism & Career Management
- Self-Efficacy & Self-Awareness
- Wellness
The Job Outlook report of 2023 indicated that employers were looking for the following top 5 skills from recent college graduates:
- Problem-Solving skills
- Ability to work in a team
- Strong work ethic
- Analytical/quantitative skills
- Communication skills - written & Technical skills (tie)
Our Student Employee Program is here to help you succeed!
ABOUT EMPLOYMENT
As a student employee in the Popp Martin Student Union and the Cone University Center there are a number of expectations, requirements and benefits.
EXPECTATIONS
- Provide excellent customer service to all patrons and guests
- Adhere to the department dress code and adhere to all department policies and procedures
- Work in a team environment with both students and professional staff
- Actively participate in trainings, meetings, workshops, and work all assigned shifts
- Have a knowledge of the Popp Martin Student Union, Cone University Center and UNC Charlotte
- Act and communicate professionally in the workplace
REQUIREMENTS
- Must be enrolled as an undergraduate or graduate student at UNC Charlotte
- Attend all required Student Employee Program training, meetings, and activities
- Maintain a minimum 2.0 GPA (2.3 for managers)
- Be "in good standing" with the University
- Work in a team environment
BENEFITS
- Access to professional staff dedicated to your success as a student and student employee
- Recognition activities and events throughout the year
- Competitive wages
- Working environment in the 'centers of campus life' of UNC Charlotte
- Multiple apparel items provided
- Opportunities to make new friends and get involved in campus life at Charlotte
"While working at the Student Union and Cone, I learned about the importance of collaboration and teamwork among a group of people. As building manager I have the opportunity to oversee the different departments that come together and make a moving difference at the Student Union and Cone. My team is important to me and learning about what they do and how we can help each other is valuable when collaborating". - Bri M.
"Some learning outcomes that I acquired while working at the Student Union and Cone Center include the importance of building interpersonal relationships with colleagues, being able to problem solve in high-pressure situations, and maintaining respect and empathy in my leadership style." - Abby
"While working at the student union it has helped me develop effective communication skills, I am now comfortable and confident while speaking with people, my decision making skills and leadership skills have also improved." - Sudhanshu
"While working in the Union/Cone I have learned problem solving skills in terms of tech troubleshooting and assisting patrons in difficult situations. I have also learned leadership, team management, and teamwork skills by overseeing other student employees." - Bri F.